Please note that from time to time we may have to substitute your chosen scented candle, insence or lotion, this could be for various reasons, but our team will wherever possible inform you of any change. If a change is minor, we will send out the best available item & closest match to the preferred choice. Our wonderful collection is made by hand using the very finest ingredients available. Each piece is hand poured with the addition of carefully selected perfumes also chosen for their fine quality.