Our delivery options:

• Same-day delivery £5.00 (orders placed by 3pm Mon-Fri and by 12pm on Saturday)
• Next day /Future Day £5.00
• AM priority (delivered by 12pm, ) £8.00
• Click & Collect from the store - 1-2 hours notice required. If booked in advance, you can select your preferred time and the item will be ready for you.

Ordering:

• Shop 24/7: Browse our extensive collection online anytime and order with a few clicks.
• Visit our store: Come see our blooms in person at 44 High Street, Little Chelsea! We're open 6 days a week.
• Call us: Need personalized assistance? Dial 01323 410077 during opening hours.

Delivery:

• Standard Delivery Fee: Receive your order between 9am and 6pm on the selected date. We optimize routes for a greener footprint.
• Specific time: Contact us before ordering for a specific time slot (additional fees may apply and cannot be guaranteed) or use the AM delivery service
• Sundays & Holidays: For special occasions like Mother's Day, Christmas, or Valentine's Day falling on Sundays, delivery fees will apply – checkout will show the details.

Recipient not home?

• Neighbour drop-off: If the recipient is unavailable, we might leave the flowers with a neighbour.
• Doorstep delivery: In safe locations, we may leave the gift at the doorstep, following industry practices. If we have exhausted both options, we will return the item back to the shop. Please note: items that contain alcohol can not be left unattended and require a signature at the door or with a neighbour. Legislation prohibits us to leave alcohol with a minor, an adult my sign and driver may ask for ID.
• Calling card: We'll always leave a note informing the recipient where their treasure awaits.

Need flexibility?

• Same-day redelivery: Sender or recipient can contact us before 3pm on the delivery day if you need a redelivery attempt. Pick-up at the shop: If an attempted delivery fails, the recipient is welcome to collect the at our store during opening times.

Small print:

• We prioritize timely deliveries for funerals. Redelivery time slots and specific time requests may be subject to management discretion.
• While we strive for later timeframes, later than 3pm deliveries are rarely guaranteed.

beau-k's Delivery Policies

At beau-k, we strive to deliver your beautiful blooms exactly when and where you want them. To ensure a smooth delivery experience, please keep the following in mind:

• Recipient Availability: If the recipient is expected to be unavailable for an extended period (e.g., on holiday) when delivery is scheduled, please notify us beforehand. Unfortunately, beau-k cannot replace flowers left due to recipient absence.
• Delivery Address Accuracy: Double-checking the delivery address is crucial. While our team will do their best to retrieve and redeliver misplaced orders due to incorrect addresses, a redelivery fee may apply. If retrieval is impossible, the full order value will be charged, and refunds will not be issued in these circumstances.
• Communication is Key: To avoid any delivery issues, please provide accurate recipient information and clear instructions at the time of ordering. If you have any concerns or need to update details, feel free to contact us right away. We understand that sometimes unforeseen circumstances arise. If you experience any delivery challenges, please reach out to our friendly team.

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Opening Times:

• Monday to Friday - 09:00 to 16:00
• Saturday - 09:00 to 14:00
• Sunday - Closed (unless for special occasions)

Locally we deliver to: Alfriston, Arlington, Beachlands, Birling Gap, Caneheath, Dittons, Downside, East Blatchington, East Dean, Eastbourne, Exceat, Folkington, Foulride Green, Friston, Hailsham, Hampden Park, Hankham, Jevington, Langney, Litlington, Lower Willingdon, Meads, Mill Hill, Milton Street, Norman's Bay, Old Town, Pevensey, Pevensey Bay, Polegate, Rickney, Roselands, Seaford, Stone Cross, Summer Hill, Sutton, Upperton, Wannock, Westdean, Westham, Willingdon, Wilmington, Wilmington Green, Winton